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Maple Tronics Computers, Inc. (MTC)
offers a limited 3 year parts and labor carry-in service warranty
for Maple Tronics built Javelin notebooks. Each complete unit
is war-ranted free from defects under normal installation use
and service for three years. This warranty extends only to the
original purchaser. It is not transferable to anyone who subse-quently
purchases the product.
HARDWARE: MTC
warrants its hardware products to be free from defects in workmanship
and materials, under normal use and service, for three years from
the date of pur-chase. If a product does not operate as warranted
during the applicable warranty period, MTC shall, at its option
and expense, repair the defective product or part or replace the
defective item with an equivalent product or part. All products
that are replaced will become the property of MTC. Replacement
products may be new or reconditioned. Any re-placed or repaired
product or part will be included in the remainder of the initial
warranty period.
Hard drive failure: System will be loaded to
basic install (operating system). All additional hardware and
software installation will be charged at regular service rates.
TELEPHONE SUPPORT: MTC
warrants day-to-day hardware and software support for products
or parts in your system. Coverage includes basic operation, fault
isolation and troubleshooting, checking the unit's warranty/service
contract status, and opening a service request when appropriate.
SOFTWARE: MTC's
obligations with respect to software included with MTC computers
are set forth in the applicable end user license agreement. Non-OEM
software products are provided on an "AS IS' basis. Preloaded
software products which are provided by other manufacturers, suppliers
or publishers may provide their own warranties.
CUSTOMER RESPONSIBILITY: Customer
assumes responsibility for the selection of the appropriate applications
program and associated reference materials. MTC will make reasonable
efforts to provide support and service with the software purchased.
MTC will not be responsible for malfunction due to customer installed
software or virus in-fection.
EXCLUSIONS: This
warranty does not cover product that is malfunctioning due to
the result of accident, negligence, misuse, abuse, theft, vandalism,
fire, water, lightning or other peril, software corruption damage
due to spy ware and/or virus activity, or because of natural disasters.
Other conditions not covered under this warranty include use of
the product under circumstances which are out of specification,
such as electrical power, temperature, and humidity or by moving,
repair, relocation or alterations performed by some-one other
than a MTC service provider, or by any cause other than normal
use. MTC shall not be responsible for any loss or destruction
of any programs, data or removable stor-age media resulting from
services performed hereunder.
MTC shall not be liable for any special, incidental,
or consequential damages or for loss, damage or expense directly
or indirectly arising from Customer's use of or inability to use
the equipment either separately or in combination with other equipment,
or for personal injury or loss or destruction of other property,
or from any other cause. MTC is not liable for any claim made
by a third party or made by you on behalf of a third party.
In no event, whether based in contract or tort
(including negligence) shall MTC be liable for incidental, consequential,
indirect, special, or punitive damages of any kind, or for loss
of revenue, loss of business, or other financial loss arising
out of or in connection with the sale, installation, maintenance,
use, performance, failure, or interruption of its products, even
if MTC has been advised of the possibility of such damages.
If service is required during the warranty
period, please call MTC technical support at (800)358-7447 or
(574)534-2830.
MTC is not liable beyond what is stated
hereto in this warranty agreement.
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