Standard Limited
PC Warranty

Limited Onsite
PC Warranty

Standard Limited
Product Warranty
Javelin Notebooks

Extented Limited
Product Warranty
Javelin Notebooks

Limited Onsite PC Warranty for Zephyr and Breeze Class Computers

Maple Tronics Computers, Inc. (MTC) offers a limited two (2) year parts and labor onsite service warranty for all Maple Tronics built computer systems installed by our staff, which only includes PC, keyboard and mouse. Manufacturer's warranty applies to other equipment not included in this warranty, such as monitor, scanners, printers and other external devices. Each complete unit is warranted free from defects under normal installation use and service for two years. This warranty extends only to the original purchaser. It is not transferable to anyone who subsequently purchases the product. This warranty only includes PC onsite service for locations within MapleTronics' Zone 3. It excludes any service beyond Zone 3 as stated in MapleTronics' zoning areas. HARDWARE: MTC warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for two years from the date of purchase. If a product does not operate as warranted during the applicable warranty period, MTC shall, at its option and expense, repair the defective product or part or replace the defective item with an equivalent product or part. All products that are replaced will become the property of MTC. Replacement products may be new or reconditioned. Any replaced or repaired product or part will be included in the remainder of the initial warranty period. Hard drive failure: System will be loaded to basic install (operating system). All additional hardware and software installation will be charged at regular service rates. TELEPHONE SUPPORT: MTC warrants day-to-day hardware and software support for products or parts in your system. Coverage includes basic operation, fault isolation and troubleshooting, checking the unit's warranty/service contract status, and opening a service request when appropriate. SOFTWARE: MTC's obligations with respect to software included with MTC computers are set forth in the applicable end user license agreement. Non-OEM software products are provided on an "AS IS' basis. Preloaded software products which are provided by other manufacturers, suppliers or publishers may provide their own warranties. CUSTOMER RESPONSIBILITY: Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials. MTC will make reasonable efforts to provide support and service with the software purchased. MTC will not be responsible for malfunction due to customer installed software or virus in-fection. EXCLUSIONS: This warranty does not cover product that is malfunctioning due to the result of accident, negligence, misuse, abuse, theft, vandalism, fire, water, lightning or other peril, software corruption damage due to spy ware and/or virus activity, or because of natural disasters. Other conditions not covered under this warranty include use of the product under circumstances which are out of specification, such as electrical power, temperature, and humidity or by moving, repair, relocation or alterations performed by some-one other than a MTC service provider, or by any cause other than normal use. MTC shall not be responsible for any loss or destruction of any programs, data or removable stor-age media resulting from services performed hereunder. MTC shall not be liable for any special, incidental, or consequential damages or for loss, damage or expense directly or indirectly arising from Customer's use of or inability to use the equipment either separately or in combination with other equipment, or for personal injury or loss or destruction of other property, or from any other cause. MTC is not liable for any claim made by a third party or made by you on behalf of a third party. In no event, whether based in contract or tort (including negligence) shall MTC be liable for incidental, consequential, indirect, special, or punitive damages of any kind, or for loss of revenue, loss of business, or other financial loss arising out of or in connection with the sale, installation, maintenance, use, performance, failure, or interruption of its products, even if MTC has been advised of the possibility of such damages. If service is required during the warranty period, please call MTC technical support at (800)358-7447 or (574)534-2830. MTC is not liable beyond what is stated hereto in this warranty agreement. Third year onsite warranty available upon request.