Key Ingredients for Managing Technology

Monitoring – All technology needs to be monitored to minimize your risk of IT disaster and to ensure the fulfillment of your expectations.

Maintaining – Maintenance of technology has become more important because of security issues. Security issues range from someone hacking into the system to malicious software being loaded on a PC that slows down productivity. These issues can be avoided with the proper maintenance, such as updating spyware and antivirus software and patching the operating systems whenever new patches become available.

Reporting - This is an essential piece of managing a network. Reporting allows decision-makers to make informed decisions and to know if the expectations of the investments are being met. Two types of reports should be a part of any truly managed network: Technical Reporting and Executive Reporting. Each will tell the right people if expectations are being met.

Types of Service

Desktop Care— Designed for remote monitoring and maintenance of workstations and/or remote users. Choose from three levels of service. Click here for more info.

Server Care— 24x7 monitoring, analysis and troubleshooting, event log analysis and management, preventative maintenance, patch and antivirus software management. We can also monitor availability of print servers, routers and firewalls. Click here for more info.