Fully Managed IT Services
You want technology that works reliably without having to think about it. You want to rest easy knowing you're secure. You want fast and friendly support. You're ready for a dramatically improved IT experience with MapleTronics.
More Than Just Tech Support
MapleTronics is a full-service IT planning, managed services, and managed cybersecurity company with offices in Indiana, Tennessee, and Florida. Since 1992, MapleTronics has been serving its mission to empower others to fulfill their mission. Today, MapleTronics serves hundreds of clients from large manufacturing companies and healthcare organizations to single-employee business owners. Our solutions focus on four main areas: business continuity, security, stability, and support.
Our clients come to us looking for a trusted IT partner flexible enough to provide versatile solutions as their business changes and experienced enough to handle it all.
HELP DESK AND SUPPORT
Your team needs to work anywhere, anytime. Our support team makes it happen with 24/7 live support you can count on when you need it most.
IT PLANNING & BUDGETING
As your company evolves and grows so do your IT needs. Our Technology Maturity Roadmaps assist in planning, providing transparency, and establishing a clear IT outlook for the future.
AUTOMATION & MONITORING
Get back to focusing on your business while we provide proactive maintenance, patching, monitoring and automation to keep your systems up to date and secure.
Ready to simplify your IT experience?
Step 1: Schedule a consultation and we'll learn your business and technology expectations / needs to decide if we might be a good fit for you and perform a network evaluation to discover the gaps between where you are and where you want/need to be.
Step 2: We'll get right to business helping you build a customized solution for your technology needs. You'll get your own Technology Maturity Roadmap which assists in planning, providing transparency, and establishing a clear IT outlook for the future.
Step 3: Your expectations are established, your plan has been implemented, now it's time to sit back and enjoy a seamless IT experience the MTC way.
Why You'll Love Get Covered IT Services
24/7 Remote Support
Whether you staff works in office during normal working hours, remotely during unusual hours, or any combination of the above; MTC is here to offer 24/7 support you can count on when you need it most.
Technology Maturity Roadmaps
Our technology maturity roadmaps provide insight into your current technology environment, identifies problem areas and gaps in service, and lays out a comprehensive plan to acheive your technology goals.
Preventative Maintenence , Patching, and Monitoring
Our proactive approach to preventative maintenance and patching allows you to focus on other aspects of your business knowing that we've got your IT covered. We'll handle all of your maintenence and patching to assure your technology is cutting edge and secure.
MTC Support Portal
Our support portal offers an easy way to submit and track service tickets in real time. Your team will be enjoy access to an easy to use platform that quickly submits prompted support tickets to streamline the support process. Users will also receive proactive email updates on support performed.
Project Management & Implementation
As you grow & change, more technology resources are required. Our team of technical support, engineering and project management are here to assist in installing new stystems or changing existing ones.
Access to Expert IT Industry Leaders
A team within a team. Amongst our large group of veteran IT professionals, we assign an integrated group of highly experienced experts specific to your needs. It’s like having your own, specialized IT department.
Our Clients Come to Us because They are Experiencing the Following IT Challenges:
IT issues are taking too long to resolve and leaving teammates frustrated
They've grown out of their current IT providers capabilities
They lack budget planning, vision, leadership, and IT strategy
They need an increase in IT leadership and accountability
Their distributed workforce needs enhanced access and security
They realize that they need to prioritize IT security
They've experienced a slowdown in their operational maturity
Their internal IT team needs additional support and is overwhelmed
They need to become compliant with a regulatory organization or cyber insurance policy
They lack IT documentation, processes and procedures.