Connecting the Dots with

our IT Solutions 

At Mapletronics, we create managed technology solutions that fit the needs of your business no matter the size. We also offer a full range of products, accessories and services for home users. When it comes to technology, our team is passionate about helping enrich your experience. 

Whether you are a home user, a small business owner, or an executive at a large corporation we are prepared to exceed your expectations. 

Improving Lives with Technology.

 
 

Our Process

Set your technology expectations

When working with new clients, the first thing we do is sit down with you and learn what makes your organization tick, and how data impacts it, or makes it work. We focus on and set expectation in four main areas; business continuity, security, stability and user support.

Once we understand the expectation you have for your business technology, we do a technical network assessment. The results of that assessment create a Gap Report that shows you where your technology is and isn’t meeting your set expectations in the areas of business continuity, security, stability and user support.

Locate the Gaps

Create your IT plan

After we have a Gap Report, we can put together a plan that fills the gaps where your expectations aren’t being met by your technology. Our plans are always built to take care of high urgency and low cost/no cost issues first, then address other issues as your budget and time allows.

We have changed the model of managed IT support. When you call in, or put in a ticket, you don’t get sent to a low level call center. You get your team of techs, in your area - the people who know you and your network.

Set up your Team

 

What Our Clients Have to Say About Us

Do you have feedback you'd like to give us?

OR CALL US AT 1.800.358.7447

 

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© 2019 Mapletronics Computer Inc. | 2116 Wilden Ave. Goshen IN 46528