More Than Just Tech Support
We go beyond break-fix support to become a true technology partner. From day-to-day user assistance to long-term IT strategy, we help your business stay secure, efficient, and ready for what’s next. Whether you're scaling, managing risk, or looking for smarter systems, our team is here to support your goals—every step of the way.
Here's What You Can Expect
When You Get Covered:
Help Desk & Support
With 24/7 live support, help is always just a call or click away. Our experts bring a wide range of experience to tackle issues fast and keep your team productive. Best of all? You’ll get to know the people behind the support—because we believe great IT is built on strong relationships, not faceless ticket numbers.
IT Planning & Budgeting
As your company evolves and grows so do your IT needs. Our Technology Maturity Roadmaps assist in planning, providing transparency, and establishing a clear IT outlook for the future.
Automation & Monitoring
Get back to focusing on your business while we provide proactive maintenance, patching, monitoring and automation to keep your systems up to date and secure.
Why You'll Love Get Covered IT Services
24/7 Remote Support
Whether your team’s in the office, working remotely, or burning the midnight oil—we’re here with 24/7 support that’s ready whenever you need it. Because IT issues don’t stick to business hours, and neither do we.
Preventative Maintenence Patching & Monitoring
We handle all your maintenance and patching so your systems stay secure, updated, and ready—letting you focus on running your business.
Custom Technology Maturity Roadmaps
Think of it as your IT game plan—we map out where you are, spot the gaps, and guide you toward smarter, stronger tech.
Project Management & Implementation
As your business grows, your tech needs grow too. Our team’s here to help you upgrade, install, or adjust—whatever the next move looks like.
Support Portal Access
Our support portal makes getting help easy—submit tickets, track progress, and get real-time updates, all in one place. Fast, simple, and built for your team.
IT Experts in Your Corner
We match you with a dedicated group of IT experts tailored to your needs—strategic, responsive, and ready to act like an extension of your business. It’s everything you’d want in an in-house IT team, without the overhead.
Do These Problems Sound Familiar?
IT issues are taking too long to resolve and leaving my teammates frustrated
We've grown out of their current IT providers capabilities
We need support with budget planning, vision, leadership, and IT strategy
We need an increase in IT leadership and accountability
Our distributed workforce needs enhanced access and security
We need to prioritize cybersecurity and don't know where to begin
We are experiencing a slowdown in our operational maturity
Our internal IT team is overwhelmed and needs support
We need to become compliant with a regulatory organization or cyber insurance policy
We lack IT documentation, processes and procedures.
We Can Help!
All Your IT Info—Right at Your Fingertips
From submitting and monitoring support tickets to training tips and reports, our client portal gives you full visibility and control—no digging, guessing, or waiting required.
A Portal That Works Your Way
Our client portal isn’t one-size-fits-all—it’s fully customizable to fit your organization’s needs. From a personalized homepage to tailored dashboards, reports, and ticket views, we make sure you see what matters most to you. Whether you want quick access to backup stats, licensing info, or training resources, your portal is built around how you work.
Stay in the Loop with Every Ticket
Submitting a support ticket is quick and easy through our portal—and the best part? You’re never left wondering what’s happening next. Track the status of open tickets in real time, view technician updates, and revisit closed tickets whenever you need to. It’s full visibility from start to finish, so you’re always in the know.
Quick, Clickable Training at Your Fingertips
Need a refresher on Excel formulas or how to navigate Teams? With built-in access to Clip Training, you get bite-sized video tutorials on Microsoft 365 tools and everyday how-tos—all searchable and easy to follow. It’s the perfect way to learn something new or get unstuck fast, without digging through long manuals or waiting for help.
Curious What IT Support Might Cost?
Use our calculator to get a ballpark idea—no pressure, no commitment.
Looking for a more accurate custom quote?
